Readers Reviews We Can't Print
There are sometimes reviews that we just can't print through fear of legal action, but here are a selection with all the offending names removed!
your comments
Went there for a meal on Saturday night. This place was NOT AS ADVERTISED!!! I went to the website beforehand to look at the menu. The place and pizza's looked quite impressive so we went ahead with the booking. Food was edible but not extraordinary!! Service was not existent. The staff did not come around and ask if we wanted any more drinks with our meal. (We got the first round in ourselves from the bar) When we finally got our food, it did not look like they cared about the quality of the ingredients. My chicken was tasteless and bland. Asked for tabasco and I received it 30 minutes later with our jug of water and fresh ground pepper. Not impressed! Ordered desert Waffles with Ice Cream and Brownies with ice cream. Received the desert looked great and we thought that this would make up for all the failures in the evening but once again they did little to be concerned about the customers. We did not have any spoons! Took another 15 min for the spoons to arrive. At this point the waffle had gone soggy as the ice cream had melted. The unusual thing was when we asked for the bill we received it almost immediately! The most amazing bit yet.. They had the audacity to include the gratuities on the final bill! Now I see why the staff did not try to earn their tip... One word to describe Fire and Stone ---- "Pants" comes to mind.
Monday, December 01, 2008
Decided on an early lunch (12pm) and the place was empty apart from two other tables of two....result! Err...actually no. The boy had already warned me that the chain was not up to much but I was hungry and didn't want to trawl around looking for something else. We ordered garlic bread with cheese and roasted onions. While I like roasted onions the boy does not and the size of the thing was that of a pizza rather than the bruschetta type stuff most of us are used to. Not bad though. I orderd Quattro Stagioni pizza and the boy ordered some kind of chicken based pizza. His turned up, mine did not. Tell a lie, it did but it was Quattro Formaggio. I sent it back and then sat for approximately 30 minutes while the place filled to bursting point. By the time the boy had finished his pizza (which he said was "strange"), I had had enough. As with other diners' comments, the service was shocking. 3 waiting her to cancel the pizza (yeah right - like it was ever coming!) and bring me the bill. Cue another 15 minutes waiting. At this point I followed one waitress around the entire restaurant before telling her that if I didn't get my bill in 2 minutes I was walking out. It arrived. I did not leave a tip. If you want low quality, cheap (ish) pseudo Italian fodder and you don't care a jot about service then this is the place for you. Otherwise avoid like the plague.
Friday, November 28, 2008
If you want to be ripped off and pushed about whilst eating bland food, this is the place for you!
I went with a party of ten and was quite disappointed. The interior was quite impressive but we were rushed to our table before our guests had all arrived. The food from the set menu was overpriced and at best, average. We were then forced to leave the table by an abrupt waiter and felt that we were poorly treated.
My advise is to eat at the street vendors outside I'm sure the meal will be superior in every way.
Friday, November 28, 2008
The place smells damp, other than the head waiter the rest of the staff were nothing special, one member was actually miserable which was staring to ruin our meal.
Decor is rubbish not to put a too finer point on it, the whole place needs refurbishing.
Also there was no flexibility as far as the menu was concerned, maybe we've been spoiled by how flexible the staff are at the Ramsay restaurants.
On a high note the food was quite nice, but not nice enough for us to return.
Very disappointing im afraid.
Friday, October 31, 2008
i didnt like this hotel because i found a dead horse in my bed when i went to sleep.................. o that was my wife doesnt matter. i really disliked this hotel it sucks!!!!!!
Tuesday, September 16, 2008
I visited this restaurant on Monday 18th August for lunch. The lunch was enjoyable and the service was of an okay standard. However, just as we had finished our meal we happened to see 2 mice run accross the floor. One of these mice then went under the door and into the kitchen We immediately told a member of staff, who proceeded to do nothing. I have since contacted the Environmental Health dept. Wil see what comes of this!
Monday, August 18, 2008
I went to this restaurant last Saturday, and even though I asked for a vegetarian dish (since I don't eat meet), I found a piece of meat half way through my meal.
When I pointed this out to the waiter, he said very rudely 'what do you want me to do?' and suggested that the bit of meet may have been flicked from my friends plate (impossible as it was a completely different type of meat),he was only willing to offer me the soft drink for free and after a discussion with him, he scrapped very violently my dish from his note, and snapped the my dish and my friend's dish off the table aggressively. Then he put down the bill on our table and said 'Pay and go' in the most rude way. I actually confronted him and he was even ruder! At no point a received an apology from my waiter or anyone else that worked at the restaurant. Moreover, when I asked to see the manager, I was told there wasn't one. Not only the service is horrid at this restaurant, the food is terrible too (and coming from a family of chefs I certainly know good food).
Please, visit any other Chinese restaurant in the area, there are some really lovely ones! Unfortunately I made the mistake of wanting to try somewhere new. Hope this review helps other people not to make the same mistake!
Monday, August 18, 2008
**** has mice! I just walked by **** last night (Sunday night at around 8pm Paris time) with my wife and we saw a mouse running around in the display case for the chocolates/patisserie! We were absolutely shocked as I have eaten here before and I absolutely love the chocolat chaud! The sad part is that my wife and I are on our honeymoon and this restaurant is one of the main reasons we came to Paris! I guess Ratatouille is based on a true story! Having seen this, my wife and I certainly cannot eat here today, as we can't simply ignore what we saw.
Monday, August 04, 2008
i have absolutly no clue as to why people say good things about this place.
extremley bad serviceand very bland food. atmosphere was very poor too as everyone was sat waiting for service.
i was very much looking forward to bringing 2 good friends to the restaurant . i booked a table for 9pm, we arrived 10 mins early and were turned away and asked to come back at 9pm, understandably the place was full but we did notice that no one in the entire room had meals infront of them.
we were seated when we came back at 9pm.
the waitress gave us our menus and left. she returned 5 mins later to take our drinks and food order.
20 mins later i asked for the drinks which had not arrived yet.
10 minutes later she brought the drinks.
30 mins later the starters arrived.
the empty plates were left on the table for a good 20 minutes.
50 minutes passed and then i enquired when the main courses would come?.... what was your order she asked....???
this was now becoming a bit of a joke.
having read the reviews online regarding the restaurant i recommended it to my friends, i was quickly realising that it had been a big mistake.
the waitress said she would check on the main courses, she did no bother to come back to say how long they would be....a further 15 mins of waiting and then 1 of the 3 meals arrived. 5 mins later the 2nd arrived, then she brought cutlery for them to eat it with, i then waited another 10 minutes for my main to arrive. by the time it came my friends had finished their meals... initailly when ordering i had ordered a side of potatoes which did not arrive. it was also not on the bill so she had obviously missed it in the ordering to the kitchen.
the waitresses had no finesse, were somewhat shy and had no knowledge of the menu or drinks. one friend asked for a coffee and she had no idea what coffee it was or what types of milk were serbed with it.
as previously said we all left very, very dissapointed
Saturday, July 19, 2008
I would not recommend this restaurant to my worst enemy! I have never met such unhelpful surly waiters before! Unbelievably rude! I like seafood but the ‘big boss seafood selection’ was disgusting. What on earth possesses a restaurant to serve a seafood selection in a white bland sauce in their shells (prawns and mussels) - it is impossible to eat, especially when you are not given a finger bowl!!!!! I was so disappointed with the evening that I asked for the discretionary service charge to be removed - something I have never done in my life, but felt so strongly that the staff/food did not warrant it!!!! The owner(s) should be ashamed of themselves! I will never go back there!!!!
Friday, July 18, 2008
